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Frequently Asked Questions

About BusinessBid

We are UAE’s biggest and largest service portal covering 700+ individual services across the residential, commercial, corporate, automotive and lifestyle industries. Our team brings a cumulative total of 50+ years of service industry experience from many different global marketplaces. Our unique lead management system, our comprehensive Review section, along with an extensive Resource Centre with a library of useful articles and information provides our users with an effective tool to find the most suitable vendor.
Yes, BusinessBid vendors operate across all cities within the UAE.

Advantages of Using BusinessBid

BusinessBid’s aim is to provide the consumer with a one-stop online portal which will provide them with reliable, prompt, high quality and value for money quotes from service professionals across residential, commercial, automotive and lifestyle related projects and requirements. Some of the key benefits are:
  • Convenience: Allows you to receive multiple quotes from various vendors with a single form and eliminates the hassle of multiple searches.
  • Competitive Pricing: Receive at least three quotations from vendors so you know you have a choice to get the most competitive pricing!
  • Speed: As vendors are competing with each other you can be assured that you will get a swift response. No more waiting around!
  • Reputation: All vendors are pre-qualified and verified to ensure they are reputable and skilled.
  • Quality: Our vendor rating system focusses on vendors delivering high quality service and a positive user experience.
  • Free to Use: The website is completely free for users with no search or membership fees charged ever!
  • Portal: Get access to your personal services dashboard where you can view and manage your jobs from anywhere, anytime.
BusinessBid matches your project with the most suitable pre-screened vendors using our unique vendor matching technology. The process is extremely simple and all that you are required to do is fill out a simple form describing your project. You will then receive quotes from up to three vendors who you can screen based on a personal meeting as well as by reviewing actual reviews & ratings provided by previous users based on their experience with the vendor.
Not at all. However, our process ensures that you have the choice to use the best service providers for your project needs.
BusinessBid performs an extensive due diligence process prior to selecting and recommending any vendor. We ensure that we bring reliable, reputable and highly skilled service professionals into our network that can deliver high quality projects consistently and create a positive experience for our users.

Feedback & Reviews from Real Users.

Ratings & Reviews are an important tool we offer to our users. They help us keep track of the quality of service provided by our member service professionals. For all requests you place with BusinessBid, you'll be asked to submit Ratings & Reviews for the service professionals you choose based on your experience with them. When you do, you not only help other consumers make the right choice, you also contribute to the overall quality of service offered. Click here for a Ratings & Reviews sample.

We at BusinessBid value our customers feedback. We use the information provided by users on the experiences they have had to rate a vendor based on metrics such as quality, pricing and overall customer service. This information helps other users to make an informed decision in selecting specific vendors for their projects. Also, vendor feedback helps them improve their quality of service and ensures they can deliver an outstanding customer experience. You can view a sample Ratings & Reviews by clicking here. Rating & Reviews

The ideal time to provide feedback would be when the project has been completed. You will receive notification from our team that prompts you to complete a short feedback form on our website.
Once users sign up, they have access to an online account that is located on the header banner of our homepage and called “My BusinessBid”. Clicking on this will lead you to the customer dashboard Click here to register which includes several useful features such as the following:
  • Update your personal details and profile.
  • View and manage your project requests
  • Complete your reviews & feedback
We understand that your project is very important to you, and you want it done right. To ensure you have the best information available, we have created an ever expanding library of useful articles and related information across all our service categories. You can access this information by clicking on Resource Centre on our homepage. Resource center

Vendor Qualification

Before finalizing a vendor, users can look at customer feedback and reviews to establish that the vendor is reputable. In addition, BusinessBid conducts regular vendor due diligence analysis to confirm that the vendor business is in operation and is in good standing.

Account & General

If you are having trouble signing in, there are a few things to check.
  • Double check that you are using the correct email or username and password combination.
  • If you have forgotten your username or password, you can reset it here.
  • If you are still having trouble; submit a support ticket and we can see if there is another issue with your account.
To update your password; sign in to your account.  Click My Profile tab and then “Update My Profile” and you can update your contact information from there.
  • If you have forgotten your BusinessBid password and cannot sign in, click here and enter the email address that is registered to your BusinessBid account. Instructions to reset your password will be sent to that email address.
To update your email address; sign in to your account.  Click My Profile tab and then “Update My Profile” and you can update your contact information from there.


Still does not answer your question?

Please email us on support@businessbid.ae or contact the customer support line on 04 42 13 777.