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Frequently Asked Questions

The first step involves BusinessBid identifying customers looking for assistance from service professionals like yourselves to complete their specific projects. Our unique lead management system then matches these leads with service providers based on availability, service type and location. We then forward project details via text message instantly so that you can view the job and respond if you are interested.
You can define your service categories and area preferences to ensure you only receive the types of requests you want. What's even better is you only pay for the leads you choose to accept. For example you might receive 6 lead requests and choose only 2 and you only pay for 2 leads.
Yes. Our personalized dashboard provides an online account with that gives you full control, 24/7. You can viewand manage all the leads provided, leads chosen, outstanding jobs, completed jobs, customer reviews, and even control your budgets by selecting appropriate lead packages. Sign up today to learn more!
The price of each lead varies depending on the industry and the service provided. You can learn more about our pricing matrix by contacting our support centre or viewing the pricing packages when you create an online account. You will find that our pricing model is extremely rewarding as usually a single job will cover the price of a whole years advertising and lead purchases.
To begin your Sign up, just click on the sign up button or contact our support centre on 04 42 13 777.
If you are having trouble signing in, there are a few things to check.
  • Double check that you are using the correct email or username and password combination.
  • If you have forgotten your username or password, you can reset it here.
  • If you are still having trouble; submit a support ticket and we can see if there is another issue with your account
To update your password; sign in to your account. Click My Profile tab and then "Update My Profile" and you can update your contact information from there.
  • If you have forgotten your BusinessBid password and cannot sign in, click here and enter the email address that is registered to your BusinessBid account. Instructions to reset your password will be sent to that email address.
To update your email address; sign in to your account. Click My Profile tab and then "Update My Profile" and you can update your contact information from there.
To update these preferences; sign in to your account.  Click My Profile tab and then “Update My Profile” and you can update your contact information from there.
The following payment methods can be used
  • Credit Card
  • PayPal
  • Cheque
Whilst we ensure you receive the highest quality lead, if you would like to discuss or dispute a particular lead you can send a request through your account.

We know how disappointing it can be to receive a negative review on our site. BusinessBid's default position is not to delete, censor, or edit reviews. We value honesty and transparency, and therefore a review will only be removed if there was no quote sent to the customer or if the review violates our Terms & Conditions. We do, however, encourage you to respond to the review and/or reach out to the customer if you feel there is an opportunity to do better. Review responses are best when they succinctly state your thoughts in friendly yet professional tone. A quality response should explain any points in the review you want to clarify for future customers.

If you would to discuss a particular customer review or would like BusinessBid assistance to respond to thet review; you can send a request by raising a ticket through your account.

To update these preferences; sign in to your account. Click My Profile tab and then "Update My Profile" and you can update your contact information from there.
Please ensure you have chosen the service you provide carefully in your profile. To review/update these preferences; sign in to your account and go to "My Profile". Alternatively you can call us or email us on support@businessbid.ae and on of our vendor support members will assist you.
Absolutely you can. To add more services sign in to your account and go to "My Profile" (provide appropriate link). Alternatively you can call us or email us on support@businessbid.ae and on of our vendor support members will assist you.
If you are receiving fewer customer requests than normal; it could be that there are fewer customer requests in your service category, potentially due to natural market fluctuation or seasonality. You can try opting into more service categories. If this is still a concern please contact our support team at support@businessbid.ae and one of members will address it accordingly.

Still does not answer your question?

Please email us on support@businessbid.ae or contact the vendor support line on 04 42 13 777